DIRECT-SELLER Policy
DIRECT
SELLER E-CONTRACT AGREEMENT
This agreement is agreed upon and
accepted electronically & online by and between. the executing parties
(Hereinafter mentioned and referred to as Direct Seller and the Direct Selling
Entity which expressions shall mean and include their respective legal heirs,
assigns, successors, administrators, and undertakers).
Be known that this Contract
agreement is executed and entered into by the provisions of the Indian Contract
Act and Consumer Protection (Direct selling) Rules, 2021 (Hereinafter referred
to as the Rules)
WHEREAS the Direct Seller has
voluntarily out of his/her own accord, sweet will and without any coercion
whatsoever, mental or physical, offered to join the Direct Selling Network
business of the Direct selling entity named AHHW COMMUNICATIONS INDIA PRIVATE
LIMITED, (registered under the Companies Act, 2013 having Registration No.
U47219CT2024PTC016946 and Nikhil Tower, Shop No. 30, Seepat Road Mopka,
Bilaspur Chhattisgarh 495006 India). AND WHEREAS the Direct selling entity is
engaged in "Direct selling business" which means marketing,
distribution, and sale of goods or providing of services through a network of
Direct Sellers at Multi-levels as per its prescribed Business/Compensation Plan
(Which may be read as part and parcel of this agreement as the same is not
being reproduced here for the sake of brevity) not falling under the Pyramid or
Money circulation scheme.
AND WHEREAS the Direct seller,
named below along with his/her KYC particulars therein has, after being
explained all the provisions of the said Business/Compensation Plan, product
details, and the present E-contract Agreement has duly ascertained himself/herself
and satisfied by visiting the Direct Selling entity's website:
https://www.aciplworld.com has voluntarily offered. to join the business of the
Direct Selling entity and resolved to enter into this E-contract agreement,
hence this deed.
NOW THEREFORE THIS DEED COVENANTS
AS UNDER:
1. The Direct selling entity
hereby declares that it is fully compliant with the Consumer Protection Act,
2019, Consumer Protection (Direct Selling) Rules, 2021, Legal Metrology Act,
2009, E-commerce Rules, 2020, and all other Rules and laws applicable to an
Indian Direct Selling Entity.
2. The Direct selling entity
assures and the Direct seller agrees that this E-contract agreement has no
provision that a Direct seller will receive remuneration or incentive for the
recruitment/enrolment only of new participants.
3. The Direct selling entity also
assures and the Direct Seller agrees that it does not require a participant to
purchase goods or services for an amount that exceeds the amount for which such
goods or services can be expected to be sold or resold to consumers.
4. The Direct selling entity also
assures and the Direct Seller agrees that it does not require a participant to
pay any entry/registration fee, cost of sales demonstration equipment and
materials, or other fees relating to participation in the Direct selling
entity's Direct selling business.
5. That the Direct seller here
assures that it has ascertained from the Business/Compensation plan provided by
the Direct selling entity (The same may be read as part and parcel of this
E-contract agreement as the same is not being reproduced here for the sake of
brevity), the stipulated amount of any or all types of Incentives, rewards,
etc. including financial and non- financial benefits payable to the Direct
seller are calculated only and only based on effective sale, marketing, and
distribution of products and in no way based on recruiting/
sponsoring/introducing another Direct seller.
6. Cooling Off Policy: That the
Direct selling entity allows or provides to the Direct seller here in a
reasonable cooling off period by clause 3 (b) of the Rules, as per the Cooling
Off policy annexed herewith which may be read as part and parcel of these
covenants as the same is not being reproduced here for the sake of brevity.
7. Buyback Policy: The Direct
selling entity allows or provides for a buy-back or resale policy for
"currently marketable" products sold to the participant at the
request of the participant, as per the "Buy-back Mechanism" annexed
which may be read as part and parcel of these covenants as the same is not
being reproduced here for the sake of brevity...
8. That the Direct seller here
agrees that the Direct selling entity has established a "Grievance
Redressal Mechanism" for consumers and Direct sellers to redress their
grievances and complaints, annexed here with which may be read as part and parcel
of these covenants as the same is not being reproduced here for the sake of
brevity.
9. The Direct selling entity
herein declares and the Direct seller herein accepts that the entity does not
require, invite, or solicit a Prospect or would be a Direct seller to invest
money in any form whatsoever to participate in its Direct selling business. The
Direct seller shall however be required to bear the cost of products purchased
by him/her and does not include any provision that the Direct seller herein
will receive compensation for the recruitment of other participants to
participate. That he/she will receive compensation derived and only from the
sale, marketing, and distribution of products, by the business/compensation
plan provided and prescribed by the Direct selling entity, to which the Direct
seller hereby agrees to the whole of this covenant in letter and spirit.
10. That the Direct selling
entity will provide all support to the Direct seller in the delivery of the
products through Franchisee / Pick-up centres / Available Courier/Transport or
any other Logistics Service for maintaining an effective support system.
11. That by accepting the Offer
of the Direct Seller herein the Direct Selling entity requires him/her to do
and complete the following steps. An Individual / Firm/entity eligible to enter
into a contract as per the provisions of the India Contact Act, 1872, and
wishes to become a Direct seller of the Direct selling business of the entity
herein, can apply to become a Direct Seller for marketing and selling of Direct
selling entity's product on pan India basis, in prescribed form through online
method.
A). Fill the application form online and
upload self-attested scanned KYC documents.
B). Accept the terms and conditions of this E-contract agreement by
clicking on the "I AGREE AND ACCEPT" button below.
C). On the
completion of the above process, the Direct Seller can take a printout of this
agreement.
D). Upon the
execution of this agreement and after the verification of all the KYC documents
uploaded through the above process, the applicant shall be accepted as a Direct
seller of the Direct selling entity's business and a Unique Identification
number and password shall be allotted to the applicant, to allow him/her to log
on to access his/her own personal account maintained by the company on its
website.
E). That the
Direct seller shall submit the following self-attested documents in hard copy
to the Direct selling entity within SEVEN days from the date of execution of
this Agreement (including the acceptance of terms of this agreement) already
accepted and agreed upon by clicking on "I AGREE AND ACCEPT" button
at the bottom of these presents (agreement)
F). That the
Direct selling entity upon scrutiny and verification of the Application and KYC
particulars may reconsider its decision and reject the application of the
Direct seller herein, to which the Direct seller hereby agrees. The Direct
selling entity shall have sole discretion and shall be at liberty to reject
his/her direct selling unique ID number, if the KYC and other documents in hard
copy are found unsatisfactory, mollified, Forged, or not conforming to
Government guidelines prescribed for this purpose.
G). That the
KYC shall include but not be limited to verified proof of address, proof of
identity, and PAN as per the provisions of the Income Tax Act, 1961, as
follows, duly issued by the Government of India or a State/UT government.
(i) Aadhaar
Card
(ii) Voter ID
Card
(iii) Passport
(iv) Ration
card
(v) Any other
identity document issued by the State/UT or central government which can be
verified online.
(vi)
Additional Documents required for Applicant in case of a company or firm: -
1. CIN or
Registration Certificate, MOA & AOA or Partnership Deed, as the case any
be;
2. PAN, GSTIN,
FSSAI (wherever applicable)
3. List of
Directors/Partners of the applicant entity
4. Board
Resolution/Authorization in Favor of the Director/Partner signing and executing
This E-Contract agreement and Application.
H). The Direct
seller herein declares that he/they have/have not been declared bankrupt by a
competent court of law as provided under clause (3) of section 79 of the
Insolvency and Bankruptcy Code, 2016, nor that he/she is neither in litigation
nor convicted by any court of law in preceding five years" of the date of
joining the Direct selling entity's business herein.
12. Scope of the Work:
A). That the
Direct seller shall market, distribute, and sell the products of the Direct
selling entity using word-of-mouth publicity, display and demonstration of the
products, distribution of pamphlets, and door-to-door selling to consumers and
prospective Direct sellers.
B). That the
Direct selling entity shall be the exclusive owner of the name and logo of the
Direct selling entity. The Direct Seller shall not use the trademark, logotype,
and design anywhere without prior written permission from the Direct selling
entity. This permission, if given, can be withdrawn at any time by the Direct
selling entity. Violations if any, shall be termed as violations of this
agreement and may result in termination of this agreement and Direct seller-
ship of the Direct seller, penal actions under the prevailing IPR laws and
Rules at the sole discretion of the entity herein to which the Direct seller
herein agrees.
C). That the
Direct seller shall not manipulate, alter, amend, add or delete any provisions
of the Entity herein Business Plan, pricing of products, BV points, etc., in
any way whatsoever and shall not send, transmit or otherwise communicate any
messages to anybody on behalf of the Direct selling entity, contrary to
entity's policies, principal, instructions and prescriptions without prior
written authorization and permission for the same by the Direct selling entity.
D). That the
Direct seller will get a specified percentage/points based on Incentives about
the sales for selling the Direct selling entity's products directly or
indirectly under this E-contract Agreement.
E). That the
Direct selling entity hereby covenants that it shall provide the Direct seller
with a complete instruction book(s), catalogues, and pamphlets for promoting
sales, marketing, and distribution and shall provide mandatory orientation
training.
F). That the
Direct selling entity shall issue photo identity cards to the Direct seller.
This photo identity card shall be returned by the Direct seller to the Direct
selling entity at the expiry/termination/revocation of this agreement
G). and/or shall
be destroyed but shall not be misused in any way or form whatsoever. The
identity card shall contain the Name & Unique ID number (FSSAI Number, if
applicable) of the Direct seller.
H). The Direct
seller will not be authorized to collect any type of cash/cheque/ demand draft
in his own name, on behalf of the Direct selling entity. All cheques/demand
drafts etc. should be drawn in the name of the Direct selling entity only and
the same should be deposited with the Direct selling entity's office or other
offices as may be specified by the Direct selling entity, within 24 hours of
the time of receipt. The direct seller shall hold the said cash
collection/cheque / DD in trust for and on behalf of the Direct selling entity.
Upon failure to deposit the said cash collection/cheque / DD, the Direct seller
shall be liable for damages/compensation and Mesne-profit, if any. The
receipt/invoice issued by the Direct selling entity only would be valid
documentary evidence in the hand of the consumer. It means the Direct seller
would not be authorized to issue any receipt/invoice on behalf of the Direct
selling entity.
1. That the
Direct selling entity may open the following facilities for the sale of its
products:
2. Online
Portal/ E-commerce
3. Stores
(Retail Outlets)
4. Authorized
Sales Point/Pickup Centre
i. That a Direct
seller is not authorized to sell any product of the Direct selling entity
herein on an e-commerce platform/marketplace., without prior written consent,
permission, or authorization of the entity herein The Direct seller is also
prohibited from listing, marketing, advertising, promoting, discussing, or
selling any product, or the business opportunity on any website or online forum
that offers auction as a mode of selling.
13. Sales Incentives / Commission
Structure or other Benefit: The Direct seller shall be eligible for the
following financial incentives and/or privileges:
A). Incentives
on the sales, marketing, and distribution of products and/or services by the
Direct Seller and his/her team or network of Direct Sellers, as per the
Business/Compensation Plan of the entity herein, annexed herewith but not being
reproduced here for the sake of brevity.
B). Direct
sellers can Market, sell, or distribute Direct selling entity here in's
Products on an all- India basis. There is no territorial restriction or limit
to selling the products.
C). He/she can
always check and inspect his/her account on the Direct selling entity's website
by using his/her Unique ID and Password allotted to him/her by the Direct
selling entity.
D). That the
Direct selling entity reserves the right to restrict the list of products for a
particular area/region.
E). That price
revisions, Government directives, market forces, etc., may tend and force the
entity herein to change the Direct selling entity's Sales Incentive policy and
the Direct selling entity's decision in this regard will be final and binding.
In all such cases, the amendments will be notified on the Direct selling
entity's website and such notifications shall be binding on the Direct seller.
However, if any Direct seller does not agree to be bound by such amendment,
he/she may terminate this agreement within 30 days of such publication by
giving a written notice communicating his/her objections, if any, to the Direct
selling entity. Without submission of the objection for modification etc., if a
Direct seller continues the Direct Selling business and activities of the
entity herein then it will be deemed and presumed that he/she has accepted all
modifications and amendments in the terms & conditions for the future.
F). That all
payments and transactions shall be valued in India Rupees (INR).
G). That the
Direct selling entity does not guarantee/assure/promise or offer any
facilitation fees or any amount or quantum of income whatsoever to the Direct
seller on account of becoming a Direct seller of the Direct selling entity.
H). That Sales
Incentives to the Direct seller shall be subject to all statutory deductions
as. applicable like TDS etc.
i. That Sales
Incentive accrued and paid to the Direct seller is inclusive of all taxes.
14. That the Direct selling entity shall
provide accurate and complete information to prospective and existing Direct
sellers concerning the reasonable amount of earning opportunity and related
rights and obligations.
15. That the Direct selling
entity shall pay all dues to the Direct seller and make withholdings, if any,
in a commercially reasonable manner.
16. That Direct selling entity
does not require a Direct seller to maintain an office or establishment in
furtherance of his/her entrepreneurship and if a Direct seller does so then
he/she himself/herself will be responsible for bearing such expenses and the
Direct selling entity will in no way be responsible to refund or reimburse the
same.
17. That Direct seller covenants
with the Direct selling entity that it will exclusively engage in the sale of
the Direct selling entity's products and shall not indulge in the sale of
similar/identical products of any other entity/brand whatsoever.
18. That Unique Identification
Number will have to be quoted by the Direct seller in all his / her
transactions and correspondence with the Direct selling entity. The Unique
Identification Number once allotted cannot be altered at any point in time. No
communication will be entertained without a Unique Identification Number and
password. A direct seller shall preserve the Unique Identification Number and
Password properly as it is a must for logging on to the website of the entity
herein.
19. That the Direct seller shall
be faithful to the Direct selling entity shall uphold the integrity and decorum
of the Direct selling entity and shall maintain good relations with other
Direct sellers and customers also.
20. That the Direct seller shall
abide by policies, procedures, rules, and regulations prescribed by the Direct
selling entity as well as all laws, rules, regulations, directives, and
Guidelines issued by the Government of India, a State Government, a Local body,
a Court of Law and local administration, from time to time. A Direct seller
will also not indulge in any deceptive or unlawful trade practices such as
Mis-selling or Unfair Trade Practices as mentioned in clauses 3(f, g, and i) as
defined in the Rules and Clause 2(1), (18), (20) (41) to 4(43) and (47) of the
Consumer Protection Act, 2019 and if does so then he/she shall be only and
solely responsible for the consequences and perils thereof.
21. That the Direct seller shall
be liable to produce/show/explain the Business/Compensation Plan to the
prospects as has been received by him/her. If the Direct selling entity notices
that the Direct seller is working in a way not permitted/authorized, then the
Direct selling entity shall have exclusive powers to terminate or bar him/her
from the Direct selling entity's Direct selling business with or without giving
a show cause notice.
22. That the Direct seller cannot
conduct or announce personal-level business promotion activities by offering
cash rewards, trips, valuables, etc.
23. That the Direct Seller is
personally liable for the delivery of goods to its customers. He is also liable
to collect products from where it reaches last by the transporter/courier.
24. The Direct seller is
prohibited from mentioning/posting/telecasting any inappropriate or defaming
content about the Direct selling entity, its products, etc. on any social media
platforms. If he/she does any act in contravention of this clause, then this
contract agreement will be deemed terminated and the Direct selling entity
reserves the right to initiate appropriate legal action against him/her.
25. I, As the Direct seller
cannot join, conduct or announce in personal-levels to other companies’ business
promotional activities.
26. That the Direct seller hereby
undertakes not to compel, induce, or mislead any person with any false
statement/promise to purchase products from the Direct selling entity or to
become the Direct seller of the Direct selling entity.
27. All statutory changes will be
in force with immediate effect or as per the law prescribed.
28. Any notice or
correspondence/s addressed and sent to the Direct seller's registered address,
E-mail ID, and Mobile Number mentioned in the Application Form for registration
as a Direct seller by registered post or a Courier Service or E-mail or WhatsApp
message shall be construed as legally delivered to the addressee. However,
every Direct seller should immediately inform the Direct selling entity about
the change in his/her address, E-mail ID and Mobile Number failing which the
Direct seller's non-deliverance claim shall not be tenable at any cost
whatsoever.
29. The term of this E-contract
agreement is at will, subject to earlier termination by this E- contract
agreement or by the law. If this E-Contract Agreement is terminated for any
reason whatsoever, the Direct Seller understands that his/her right to sell the
products and receive incentives concerning his/her activities as a Direct
Seller will cease immediately. The direct selling entity reserves the right to
terminate this E-contract agreement if any condition(s) of this E- E-contract
agreement is violated by a Direct seller.
30. Limitation of Action: If a
Direct seller wishes to bring any grievance to the notice of the Direct selling
entity he can do so as per the "Grievance Redressal Mechanism"
annexed to this agreement may be read as part and parcel of this agreement as
the same is not being reproduced here for the sake of brevity.
31. The Direct seller herein
declares that neither he has been convicted nor faced any litigation nor has
been declared bankrupt by a competent court of law during the five years
preceding entering into this contract agreement.
32. Indemnification: The Direct
seller agrees to protect, defend, indemnify, and hold harmless the Direct
selling entity and its employees, officers, directors, agents, or
representatives from and against any liabilities, damages, fines, penalties,
and costs (including legal costs and disbursements) arising from or relating
to:
Any breach of any statute,
regulation, direction, order, or standards notified by any governmental body,
agency, or regulator applicable to the Direct Seller including payment and
deposit of taxes; on account of Income tax, GST, Trade tax, Professional Tax,
whenever applicable and shall obtain necessary registrations/licenses whenever
applicable and required under law.
Any breach of the terms and
conditions of this E-contract agreement by the Direct seller,
Any claim of any infringement of
any intellectual property right or any other right of any third party or law by
the Direct seller; or
Against all matters of
embezzlement, misappropriation, or misapplications of collection/money which
many from time to time during the continuance of the Agreement come into
his/her/its possession/control.
33. Relationship: The Direct
seller understands that it is an independently owned business entity and this
Agreement does not make it the direct selling entity's employee, associate
agent, or legal representative for any purpose whatsoever. The Direct Seller
does not possess any express or implied right or authority to assume or
undertake any obligation in respect of or on behalf of or in the name of the
Direct selling entity or to bind the Direct selling entity in any manner
whatsoever. In case, a Direct seller violates this provision in any manner
whatsoever then he/she shall be responsible for all types of consequences be
they financial, statutory, civil, or criminal.
34. Suspension, Revocation, or
Termination of this E-contract agreement:
A). That the
Direct selling entity reserves the right to suspend the operation of this
E-contract agreement, at any time, due to a change in its license conditions or
upon directions from the competent government authorities. In such a situation,
the Direct selling entity shall not be responsible for any damage or loss
caused or arising out of aforesaid action.
B). That in case
of violation of any of the provisions of this agreement stated here-in-before
and agreed upon by the Direct seller, the Direct selling entity may, without
prejudice to any other remedy available, issue a Fifteen days' written notice
and call upon the Direct seller to explain his/her conduct in writing failing
which or if the explanation is found unsatisfactory and unacceptable in the
ordinary course of business, suspend/block/terminate the Direct seller from
further conducting the business of the Direct selling entity. The violations of
this agreement and grounds of termination of the services of a Direct seller,
not limited to, shall be as under
If the Direct
Seller is found to be spreading derogatory remarks, or unfounded allegations,
(orally or electronically, or online) against the entity or its directors or
the Business Plan prescribed by the entity or its products.
If the Direct
seller is found to be miss-selling
If the Direct
seller is found to be indulging in Unfair Trade practices as provided under the
Consumer Protection Act, 2019
If the Direct
seller is indulging in any action whatsoever which may harm the business of
his/her fellow Direct sellers or the entity, as the case may be
If the Direct
seller is found to be non-complying with the provisions of E-commerce Rules,
2020
If the Direct
seller is found to be violating the taxation laws or any other law, in force
detrimental to the business interests of the Direct selling entity.
C). That the
Direct seller may terminate this agreement at any time by giving a written
notice of Fifteen days to the Direct selling entity at the Registered
Office/Head Office address of the Direct selling entity.
If the Direct
selling entity is found to be violating any clause of this contract agreement
If the Direct
selling entity fails to pay the commission entitlements of a Direct seller
Within prescribed time
If the Direct
selling entity is found to be violating the taxation laws or any other law, in
force detrimental to the business of the Direct seller.
35. Actions under Suspension /
Blocking / Termination of this E-contract agreement: That notwithstanding any
other rights and remedies provided elsewhere in the agreement, upon the
termination of this agreement:
A). The Direct
seller shall not represent the Direct selling entity in any of its dealings.
B). The Direct
seller shall not intentionally or otherwise commit any act(s) that would keep a
third party believing that the Direct selling entity is still having a Direct
selling agreement with the Direct seller.
C). The Direct
seller shall stop using the Direct selling entity's name, trademark, logo,
etc., in any audio or visual form.
D). All
obligations and liabilities of such a Direct seller to the direct selling
entity existing on the date having accrued during the validity of this
Agreement will have to be fulfilled, met, and satisfied by the Direct seller in
every manner whatsoever.
36. Governing Laws and
Regulations
A). That these
Agreements shall be governed by the provisions of the India Contract Act, 1872,
the Consumer Protection Act, 2019, Consumer Protection (Direct Selling) Rules,
2021 or other laws of the land.
37. Dispute Settlement
The Direct
seller herein agrees and accepts that the remedial action available to him/her
in the event of any interpretation of any question of law, dispute, or
difference arising under this agreement or in connection therewith (except as
to the matters, the decision to which is specifically provided under this
agreement), the same shall be as under:
A) As per the
Grievance Redressal Mechanism offered by the entity herein and forming part of
this contract agreement;
B) Thereafter,
the dispute if any shall be referred to National Consumer Helpline or State
Consumer Helpline for effective Mediation;
C) Disputes if
any shall be resolved by the provisions of the India Arbitration and
Reconciliation Act and mediation provisions of the Consumer Protection Act,
2019
OR
D) Referred to a
legal forum dealing with consumer disputes having jurisdiction in the District
of BILASPUR, CHHATTISGARH
38. Force-Majeure
That if at any time, during the
continuance of this agreement, the performance in whole or in part, by the
Direct selling entity, of any obligation under this is prevented or delayed,
because of war, hostility, acts of the public enemy, civic commotion, sabotage,
Act of State or direction from Statutory Authority, explosion, epidemic,
quarantine restriction, strikes and lockouts, fire, floods, natural calamities
/ Disaster or any act of God (hereinafter referred to as an event), neither
party shall, because of such event, be entitled to terminate this agreement,
nor shall either party have any such claims for damages against the other, in
respect of such non-performance or delay in performance. Provided that the
Services under this agreement shall be resumed as soon as practicable after
such event comes to an end or ceases to exist.
39. The Direct seller hereby
covenants as under:
A). That he/she
has clearly understood the application form, Business/Compensation Plan of the
Direct Selling Entity, its limitations and conditions and he/she is not relying
upon any representation or promises that are not set out in this E-contract
agreement.
B). That
relation between the Direct selling entity and the Direct seller and all
his/her activities here under shall be governed in addition to this agreement,
by the rules/procedures contained in the Business/Compensation available on the
website. The Direct seller confirms that he/she has read and/or has been read
out in the vernacular language known to him/her by the person named
hereinabove, all the terms & conditions thereof, and agrees to be bound by
them.
C). That the
Direct seller, hereby declares that all the information furnished by him/her to
the Direct selling entity is true and correct. The direct selling entity shall
be at sole discretion and liberty to take any action against the Direct seller
in the event; it is discovered that the Direct seller furnished any wrong/false
information to the Direct selling entity.
D). The Direct
seller herein very well understands that violation of this contract agreement
in any way whatsoever may result in termination of this agreement as per
procedure laid down. therein.
IN TOKEN OF HIS/HER AGREEING TO
AND ACCEPTING ALL PROVISIONS OF THIS CONTRACT AGREEMENT SET HEREINABOVE, HE /
SHE IS CLICKING ON THE "I AGREE" BUTTON GIVEN HEREIN.
